Christmas Service

Please note that our Customer Services Team close on the afternoon of Thursday December 24 and re-open on 4 January 2021.  We have a small team answering queries on Tuesday 29 December, Wednesday 30 December and Thursday 31 December between 10am and 2pm.

Our repairs team is contactable for emergencies 24/7

Our phone number is 0333 300 2012

EVMLs security team is here over the Christmas period 24/7. They are contactable on 0208 221 7013

 

Help with your heating

As we are in the colder months of the year, you may need a reminder about how your heating system works.

This handy film will help you.

 

Resident FAQ

You’ve got questions and we’ve got answers. Click here to have a look through our resident FAQs document.

 

Items in communal areas

East Village is at its best when it is tidy and presentable. Please can you make sure that items like pushchairs, bikes and shoes etc are put away.

For residents’ safety it is important these items are not stored in any communal areas  as they are potential fire hazards. Items found in communal areas may be removed.

 

Intermediate Market Rent properties available

Triathlon Homes have one, two- and three-bedroom properties available to rent. Please contact moc.semohnolhtairtnull@ofni for further details.

 

Noise Nuisance

We want you to have a really enjoyable Christmas and festive period. Please remember your neighbours might want a peaceful Christmas.

If there’s noise and it’s really getting to you in addition to contacting our Security Team, residents can contact Newham Council to report nuisance and noise. The local council are the enforcing authority and have the remit and powers to serve notices, seize equipment and issue fines directly to those causing a nuisance. You can access them via their website here.